Keen to discuss designing on the inside of organisations, with the people who are doing it?
Join us for breakfast to hear from Thames Valley Housing Association, Tesco and Reach Volunteering.
Service design is now at the stage where organisations need to embrace and practice design from the inside. However, we know there are tough challenges ahead. Ever wondered why Dan's Digital Transformation programme never took off? Or why 'investing in innovation' never landed that 'big idea' everyone thought it would? Or why 'getting stuff done' can feel like an uphill struggle when you're navigating constantly restructuring silos and yearlong backlogs?
Hear 3 short case studies of designing on the inside followed by a panel discussion with:
• Kate Kapp: Head of Service Design at Tesco
• John Baldwin and Tracey Allen: Service Design Lead and interim CEO at Thames Valley Housing
• Janet Thorne: CEO at Reach Skills
• Fourth panellist to be confirmed
Let's eat pastry and share stories of designing on the inside over breakfast.
Snook are an award-winning design agency based in Glasgow and London, helping organisations produce great services by putting people first.
Booking essential: Reserve your place now
This event is suitable primarily for those that would be potentially interested in working with Snook (private, public and third sector), though practitioners are welcome too.
The venue is wheelchair accessible.