Dear service design, what are you? | A Festival Story from Michelle Isme

Dear service design, what are you? | A Festival Story from Michelle Isme

Michelle Isme was this year's Social Media Sweetie on the festival team. She attended the Industry Issues event on Day 2 of the festival. Here she shares her reflections and insights as a result of attending the session.

Her perspective is that of a creative person on a journey to find the difference between service design and product management, in order to inform her career direction.

Article reposted with permission. Originally posted on Medium

Partying with limited food waste!

When you organise an event, you often end up with leftovers. You want to make sure your guests are well fed, but what happens when there's too much food?

At the Service Design Fringe Festival, we organised a VIP evening and a Launch Party to kick it off. We ended up with a decent quantity of perishable foods, and it was out of the question to waste any!

Lucky for us, we know a super cool charity, FEAST! WITH US who make meals for adults at risk in homeless shelters, all made from surplus food. They are always looking for volunteers to help in their kitchens, or donate any salvagable surplus. If you fancy learning more about it or coming along, check out feastwithus.org.uk or email feast.volunteering@gmail.com

Lovely Hannah, the founder of FEAST! WITH US came on her colourful bicycle to pick up everything she could, including vegetables, juices, fruits, flour and sugar. She informs us that this has already contributed to a FEAST! session at a homeless shelter in Kilburn.

lovely hannah.PNG

So, when organising big parties or events, check out the charities/hostels/soup kitchens/groups locally. There are so many in London that will be more than happy to collect your extras! Hopefully this will inspire others to do good by people, and by the environment!

Alice

@AliceMagand

Launch party & podcast launch

Launch party & podcast launch

Today we're halfway through the Service Design Fringe Festival 2017! It's been an incredible, packed week so far. Twitter is the best way to watch how it unfolds if you can't make it in person - we have ambassadors at every event taking photos and tweeting. 

At the party, Service Lab London launched their brand new podcast which has three episodes live already. They record their monthly meetup talks and will make them available through this channel. The festival is collaborating with them so you'll be able to hear select talks from this year's and last year's festival through their podcast. 

INTRODUCING OUR NEW DESIGNER!

Hi, I am NiChun. I'm working as part of this great team as a graphic and website designer. My work list is full of design items, in other words, I design touch points for people who want to join the festival, such as the leaflet you got. At the same time, I work on improving the official website. (I wasn't the one who built this nice website from nothing though!)

nichun

 

I call myself a research designer. I worked in the service design industry for two years before I came to London. Research, for me, is our greatest guide. Without research, designers are left to blindly navigate paths in the dark. 

Currently, I am studying MA interaction design in Goldsmiths College, and I am going to graduate this December - yeah!

 

I am from Taiwan. And it's great to join the festival to learn more about how the service design industry works in London. An ambitious dream of mine is to one day bring this festival back home and hold it in Taiwan! 

 

My independent project for my degree show is an exploration of the possibilities of cooking spaces. I welcome input from everyone, so feel free to talk to me about your cooking experiences. For me, I cooked in the toilet for months (!). If you want to know more, feel free to contact me. And also, I am looking for internship opportunities.

You can find out more about me at nichunj.com, which includes some of my past work and CV.

If you'd like to contact me, my email is: nichun.j84@gmail.com

connect me via LinkedIn

 

Services reimagined for brighter futures: Announcing the 2017 Student Service Design Awards winners

Services reimagined for brighter futures: Announcing the 2017 Student Service Design Awards winners

A service to support migrant sex workers, learning materials to assist people with autism preparing for job interviews, and a system to help those without a fixed address to access crucial services. Announced today, these are this year’s worthy winners of the first-ever Student Service Design Awards, presented by the Service Design Fringe Festival and Arts Thread.