About the session
"Existing arrangements for death certification are confusing, provide inadequate safeguards, and there is no mechanism that allows the NHS to see patterns, take action, and learn from them."
— Department for Health and Social Care
Once we are gone, how do we guarantee that those we leave behind are able to find closure? How do we guarantee that the process for all of this is fit for purpose in the digital age? How do we guarantee that the truth is not covered up?
About the speaker
By day, Ben Lyons-Grose is Head of Service Design & UX at Methods, a digital consultancy that works with government to make public services better. He has a diverse background in both the private and public sectors, and has designed products, services, and experiences for a range of people including apprentices, education providers, students, allergy sufferers, aspiring mountaineers, chefs, doctors, teachers, and entrepreneurs. Recently he has worked with government departments such as BEIS, DIT, ESFA, and DHSC to solve problems using service design techniques.
By night, he is a novelist and entrepreneur, with several creative projects bubbling away in the background at the intersection of fiction, art, and technology.
Book your day pass for Friday 25.10, you will be asked to pick 5 sessions of your choice for the day.