About the session
What is the role of service design in space technology?
(hint: it has little to do with signage for astronauts)
At the Satellite Applications Catapult, we are supporting the development of new services based on satellite technology. We bring together technology experts and business strategists with experts and users from various sectors and industries, in order to create sustainable solutions to global problems.
The challenges we seek to address are large and varied, spanning a broad range of topics, from monitoring illegal fishing and deforestation, to using data to build resilience against climate change.
Sitting in the middle of this multi-stakeholder cross-disciplinary web is the User Centred Design Team, who, using a range of evolving service design techniques, ensures that this traditionally technology-led industry is being driven by real needs, and the services being developed fit the lives of the people we are designing for.
Our session starts with an overview of satellites, how they are tackling environmental challenges and a selection of case studies taken from our work.
We will then get into workshop mode, giving you the chance to develop a satellite-enabled concept based on a set of global sustainability briefs. Teams will be given research insights focused around problem statements, and a set of guides to help approach choosing the right type of satellite technology.
No previous experience in space tech needed: we want to help demystify satellites and help them become another tool in the arsenal of the designer who wants to change the world.
Key learnings
• Awareness of how satellites can solve some of the world’s biggest man-made and natural challenges.
• A view of the role that service design plays in enabling technology-led solutions and ensuring they meet human needs.
• An insight into the unique challenges of researching and designing solutions that need to be deployed in other cultures.
Book your day pass for Friday 25.10, you will be asked to pick 5 sessions of your choice for the day.
