Join Bunnyfoot for this workshop to learn about the psychological principle of the peak-end rule, how it can be applied in service design, and experiment with new methods as you redesign the endings of some service encounters together. Stick around for networking drinks on the Bunnyfoot terrace for a great start to the weekend!
Bunnyfoot has been at the forefront of user centred design in the UK since 1999. We are psychologists, researchers, interaction designers, usability & customer experience specialists. We help our clients create superior and profitable customer experiences across web, software, mobile, print, service design and more.
As a consultant at Bunnyfoot, Aimée is involved in all aspects of ethnographic research and user centred design; she has also written and teaches the ‘Fundamentals of Service Design’ course at Bunnyfoot. Aimée’s recent clients include Kew Gardens, Sky, and Historic Royal Palaces.
Booking essential: Reserve your place now
This workshop is for those new to Service Design, whether you’re looking to implement service design methods in your organisation or you’re transitioning to service design, as well as existing practitioners.
The venue is wheelchair accessible to a standard wheelchair size. The building is situated on a cobbled square and a lift is available to the fifth floor of our building. Accessible toilets are available on the ground floor. If you have any questions about accessibility please contact firstname.lastname@example.org and we’d be happy to help.