Talk

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Bringing Design Thinking into Organisations
Sep
24
2:00 PM14:00

Bringing Design Thinking into Organisations

  • Designersblock, Bargehouse, Oxo Tower Wharf (map)
  • Google Calendar ICS

Design thinking is revolutionising how government and business think about what they do. For designers, researching your target users, coming up with lots of ideas, and prototyping and testing concepts is a no-brainer. This is still a radical approach for many organisations in their approach to creating services.

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The Value of Systemic Thinking to Designers
Sep
23
4:00 PM16:00

The Value of Systemic Thinking to Designers

  • Designersblock, Bargehouse, Oxo Tower Wharf (map)
  • Google Calendar ICS

Mat Hunter is the strategy director for Central Research Laboratory, and was previously an IDEO partner and Chief Design Officer at the Design Council. He explains why considering systems and services around products is vital to the success of any designed object.

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Making Service Design Relevant
Sep
23
11:00 AM11:00

Making Service Design Relevant

  • Designersblock, Bargehouse, Oxo Tower Wharf (map)
  • Google Calendar ICS

Niharika is a service designer whose focus is creating tools and methods to create meaningful experiences. She has previously worked with Barclays, Fidelity, Financial Times and O2 to build human centric services and experiences. Join her for a talk and discussion on making service design happen in the industry.

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Future Services in a Technology Enabled Healthcare System
Sep
19
3:00 PM15:00

Future Services in a Technology Enabled Healthcare System

Paul is a service designer with over 10 years experience. He is head of Innovation at PDR, the design consultancy and research centre. Their event will present three areas where the future of healthcare is being explored; connected medical devices, 3D printed prosthesis and user interface design. He will discuss what this means for service providers and service designers.

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What is Service Design?
Sep
18
2:30 PM14:30

What is Service Design?

  • Designersblock, Bargehouse, Oxo Tower Wharf (map)
  • Google Calendar ICS

Tom Wynne-Morgan is an experienced service designer who has worked for Engine, Sense Worldwide, and currently the Ministry of Justice. He explains the value of service design in a way that would pass ‘the nan test’. A must-see talk for anyone that wants to be inspired about how to explain what service design is to the uninitiated.

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Ethics & The Future of The Internet
Sep
17
3:00 PM15:00

Ethics & The Future of The Internet

  • Designersblock, Bargehouse, Oxo Tower Wharf (map)
  • Google Calendar ICS

The internet is 25 years old this year. Rapid technological progress has forced us to consider ethical questions that we didn’t see coming. What does the future of the internet look like? And what are the questions we should all be asking about data, privacy and ethics? Georgina Bourke from IF and Roope Mokka from Demos Helsinki share their thoughts.

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Service Design Futures
Sep
16
4:00 PM16:00

Service Design Futures

  • Designersblock, Bargehouse, Oxo Tower Wharf (map)
  • Google Calendar ICS

The school of Design at the London College of Communication is a unique learning community made up of students and staff from diverse creative disciplines and cultures. Join them for an interactive showcase of game-changing service design work from across London. Take part in free activities, workshops and discussions throughout the evening.

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Branding Your Work as Service Design
Sep
15
5:00 PM17:00

Branding Your Work as Service Design

  • Designersblock, Bargehouse, Oxo Tower Wharf (map)
  • Google Calendar ICS

Service designers do themselves a disservice by not branding their work as service design. Hear Jess Leitch, a service & organisation designer, make a compelling case for why you should call your service design work by its name, rather than hiding behind other terminologies. 

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