Mat Hunter is the strategy director for Central Research Laboratory, and was previously an IDEO partner and Chief Design Officer at the Design Council. He explains why considering systems and services around products is vital to the success of any designed object.
Niharika is a service designer whose focus is creating tools and methods to create meaningful experiences. She has previously worked with Barclays, Fidelity, Financial Times and O2 to build human centric services and experiences. Join her for a talk and discussion on making service design happen in the industry.
Anja Sisarica shares her experiences of transitioning from academia to working in service design. Come and discuss the differences between these worlds, and imagine ways that we could bridge the gap better. Meet like-minded recent dissertation writers.
An increasing number of people from a multitude of backgrounds are self-defining as service designers. But what do they actually do? What skills do they have? What makes a service designer a service designer: do you have to have a design background to be a service designer? Hear different kinds of service designer in conversation with each other.
The internet is 25 years old this year. Rapid technological progress has forced us to consider ethical questions that we didn’t see coming. What does the future of the internet look like? And what are the questions we should all be asking about data, privacy and ethics? Georgina Bourke from IF and Roope Mokka from Demos Helsinki share their thoughts.
The school of Design at the London College of Communication is a unique learning community made up of students and staff from diverse creative disciplines and cultures. Join them for an interactive showcase of game-changing service design work from across London. Take part in free activities, workshops and discussions throughout the evening.
Service designers do themselves a disservice by not branding their work as service design. Hear Jess Leitch, a service & organisation designer, make a compelling case for why you should call your service design work by its name, rather than hiding behind other terminologies.