Workshop

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Creative Courage and Confidence
Sep
25
11:00 AM11:00

Creative Courage and Confidence

  • Designersblock, Bargehouse, Oxo Tower Wharf (map)
  • Google Calendar ICS

The world needs service designers to inspire, communicate and educate more than ever before. Join Lauren Currie, founder of #upfront and Lindsay Dukes, actor and theatre-maker, to learn new ways to engage audiences, big and small, with compelling stories about who you are, what you do and why you do what you do.

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Service Design #Museum
Sep
24
11:00 AM11:00

Service Design #Museum

  • Designersblock, Bargehouse, Oxo Tower Wharf (map)
  • Google Calendar ICS

How do you enhance a museum experience using service design? Join service designers Holly Hou and Delina Evans in an exploratory workshop using service design tools to create meaningful exhibition experiences such as those experienced at the London Design Festival and other museums or galleries.

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Developing Metrics for Service Design
Sep
23
5:30 PM17:30

Developing Metrics for Service Design

  • Designersblock, Bargehouse, Oxo Tower Wharf (map)
  • Google Calendar ICS

Crystal Campbell and Anna Martin advocate service design in challenging business environments. Join them for a workshop to help define and build a set of metrics to reliably withstand business scrutiny, and provide actionable insights for Service Design deliverables. The results from the workshop will then be published as an open source toolkit for Service Designers in business.

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#Nopostits with ​Policy Lab & Fjord
Sep
23
2:00 PM14:00

#Nopostits with ​Policy Lab & Fjord

  • Designersblock, Bargehouse, Oxo Tower Wharf (map)
  • Google Calendar ICS

The UK Government's Policy Lab uses design, digital and data to create better policy. Fjord is a design and innovation agency that uses technology to create compelling experiences. Join them for #Nopostits, a workshop on the theme of sustainability and resourcefulness. Experiment and explore new methods, moving past post-its and straight to making ‘provotypes’ as a way of problem solving and generating ideas.

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​Beyond the Blueprint: The Achilles Heel of Service Design
Sep
22
4:00 PM16:00

​Beyond the Blueprint: The Achilles Heel of Service Design

  • Designersblock, Bargehouse, Oxo Tower Wharf (map)
  • Google Calendar ICS

Daniel has a wealth of experience in Service Design, having been working with organisations from the private and public sector for the last 15 years. Originally trained as an architect, his background spans digital, branding and multiple design fields. Join him for a short workshop and panel discussion on  the hardest but most important part of service design - working out how the service will actually be delivered.

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​Next Practice Workshops: Film Ethnography, Speculative Design, & Data Science
Sep
22
11:00 AM11:00

​Next Practice Workshops: Film Ethnography, Speculative Design, & Data Science

  • Designersblock, Bargehouse, Oxo Tower Wharf (map)
  • Google Calendar ICS

The UK Government's Policy Lab uses design, digital and data to create better policy. They take a user-centred approach to real policy projects. Their work is pushing the boundaries of service design, incorporating film ethnography, speculative design, data science and workshops focusing on disruptive technology. The events at the festival will share and explore some of these 'next practices'.

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Inside Design Prototyping Workshop
Sep
21
9:00 AM09:00

Inside Design Prototyping Workshop

Designers have been prototyping for decades ... creating models or mock-ups to understand how a design might work or be improved before investing in costly production. Uscreates’ Inside Design Prototyping will lift the lid on design prototyping, providing you with tools, techniques and inspiration to take back to your organisation.

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Service Design Futures
Sep
16
4:00 PM16:00

Service Design Futures

  • Designersblock, Bargehouse, Oxo Tower Wharf (map)
  • Google Calendar ICS

The school of Design at the London College of Communication is a unique learning community made up of students and staff from diverse creative disciplines and cultures. Join them for an interactive showcase of game-changing service design work from across London. Take part in free activities, workshops and discussions throughout the evening.

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The Art of Service Branding
Sep
15
3:00 PM15:00

The Art of Service Branding

  • Designersblock, Bargehouse, Oxo Tower Wharf (map)
  • Google Calendar ICS

Kartik and Rosie are senior experience designers at Wolff Olins; both are passionate about designing people-centered products, services and brands. Switch off your phone for 90 minutes of craft, creativity and imagination in a workshop on creating unique service experiences using the art of ‘Service Branding’.

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