Talks, workshop and networking
Rupert and Jenni have experience of service design in most sectors, and run a regular meet-up group; Service Lab London. They believe that as the service design discipline grows, it’s important to have a place to chat with others.
Behavioural science has come of age. We now know the 'active ingredients' of behavioural change and we can proactively design services that support people to achieve their goals. Find out how three new alcohol reduction services have used behavioural science to develop their services: Club Soda, Spruce, and One Year No Beer.
Talks start at 7.30 so that you have time to come from the previous event in the festival.